Responsible Gaming
Recognize risks, set your limits and take quick breaks when needed
Stop now if the game gets out of control
The game is not a means of income and there is no guarantee of winning. This is only for those aged 18 and over. Log out and get help if you start borrowing, trying to recover losses, or using money for emergency expenses.
Responsible decision making begins before the first bet. Decide first how much money lost will not affect rent, food, medical, education or household expenses. When that limit is reached, stop without trying to change the result.
This guide by adda7 helps you recognize real-life danger signs, take immediate action and seek help. Check which controls the account currently has, with your settings and written support answers; There are no win or loss refund promises.
Recognize danger signs early
Ask yourself about your behavior over the past few weeks
- Did you save more money after the budget was over?
- Have you increased your bet in the hope of quickly recovering lost money?
- Hiding playtime or expenses from family or friends?
- Did you borrow to play or use the money for emergency expenses?
- Is sleep, work, studies or relationships being affected by gaming?
- Is anxiety, anger, guilt or restlessness increasing before or after the game?
- Couldn't do it again and again to reduce or stop?
- Are you playing to forget anxiety, loneliness or other problems?
Also take note of one symptom: Don't wait for all the symptoms to appear at once to take a break. There is no shame in stopping, speaking up and asking for help.
Things you can do now: Sign out of the account, remove the saved payment method, stop future deposits, tell a trusted person, and set aside money for rent, food and bills. Another bet to recover losses is never a safe solution.
Practical steps to take back control
Use the following steps to strengthen your decision. If a benefit does not appear on the account, ask the support department in writing.
Budget limit
Pre-fix daily, weekly or monthly maximum deposit amount
Deadlines and reminders
Decide how long the session will last and use a timer or reminder to take breaks.
Temporary break
If the urge to play increases, see if the account has a break feature or ask for help
Self-exclusion
If a longer break is required, send a request to close the account in writing
Transactions and game accounts
Match your assumptions with actuals by viewing deposits, withdrawals, results and total costs
Obstruction of payment
Remove stored procedures and learn about bank transaction control facilities if necessary
When the limit is in effect, the rules for reducing or increasing it and the period of break may vary from facility to facility. Read the conditions shown on the screen before changing and save the confirmation. Use technological limitations and trusted human support together rather than just relying on willpower.
Six Foundations of Responsible Experience
Clear risk information
Rules, costs, possible damages and age limit of 18 years should be explained in simple terms.
User limit
User can decide and verify budget, time and interval.
confidential assistance
Requests for assistance should be handled respectfully, limiting the information required.
Documented request
Keep the limit or self-exclusion request, date, and reply to yourself.
Protection of minors
Keep credentials and payment information out of children's reach and control access to shared devices.
Independent professional support
If gambling is affecting mental health, debt or relationships, seek the help of a qualified local specialist.
Trust comes from verifiable behavior. So write clearly what you want while sending the request, save the reply and date and check whether the limit actually works or not. Ask for a written explanation if an answer is unclear.
Real ways to get help
Choose a path that suits your situation now without trying to handle it alone:
Help of trusted people
Tell family members or friends about budgets, loans and break plans
Official email
[email protected] Address the problem and the desired action
Written self-exclusion request
Clarify account identification, termination requests, and limiting communications
Professional emotional support
Contact a local qualified counselor if you are experiencing loss of control, anxiety or debt stress
Asking for help is a sign of strength. If gambling pressure is accompanied by thoughts of self-harm, immediate danger, or concerns about your safety, do not stay alone—contact local emergency services or a trusted person immediately.
It is your right to stop the game
Take a break today, secure your money and get the help you need in writing
Write for assistance